Psymple Healthcare, LLC (“Psymple Healthcare, ” “we, ” “our, ” or “us”) is committed to protecting the privacy and confidentiality of your personal and health information. This Privacy Notice describes how we collect, use, disclose, and safeguard your information in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

We may collect the following types of information:

• Personal Information: Name, date of birth, address, phone number, email address

• Health Information (Protected Health Information – PHI): Medical history, mental health history, treatment records, medications, and clinical documentation

• Insurance Information: Health plan details, policy numbers, and related coverage information

• Payment Information: Billing details necessary for processing payments

• Technical Information: Information collected through our website or client portal (e.g., IP address, login activity)

Your information is used to support the delivery of high-quality behavioral health services, including:

• Conducting psychiatric assessments, psychotherapy, and medication management

• Coordinating care with other providers involved in your treatment

• Verifying insurance benefits and eligibility prior to or during initiation of services

• Submitting claims and processing payments for services rendered

• Communicating with you regarding appointments, treatment, and administrative matters

• Maintaining clinical records in accordance with legal and regulatory requirements

• Improving our services, operations, and client experience

​Psymple Healthcare offers a secure Client Portal to enhance communication and care coordination. Through the portal, clients may complete intake forms, send secure messages, access documents, and manage appointments. All information transmitted through the portal is encrypted and maintained in a secure environment.

We respect your privacy and limit the disclosure of your information to what is necessary for treatment, payment, and healthcare operations.

• With insurance providers for benefit verification, authorization, and payment processing

• With other healthcare providers involved in your care for coordination of treatment

• As required by law or regulatory authorities

• To prevent or respond to a serious threat to health or safety

We do not share your information with third parties without your expressed written consent unless required or permitted by law.

You have the right to:

• Access and obtain a copy of your health records

• Request corrections to your information

• Request restrictions on certain uses or disclosures

• Request confidential communications

• Receive an accounting of disclosures

• File a complaint without fear of retaliation

To exercise any of these rights, please contact us using the information below.

Psymple Healthcare implements administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. We utilize secure systems and follow best practices to maintain confidentiality and integrity of all client data.

Your information is retained in accordance with applicable federal and state laws and professional standards. Records are maintained securely and only for as long as necessary to fulfill legal, clinical, and operational requirements.

We reserve the right to update this Privacy Notice at any time. Any changes will be posted on our website with an updated effective date.

If you have questions about this Privacy Notice or how your information is handled, please contact:

​

Psymple Healthcare, LLC Stephanie Robinson,

Phone: 410-656-4623

Email: info@psymplehealthcareas.com

Website: www.psymplehealthcareas.com